Return Policy
Important: Due to safety and regulatory reasons, ammunition, armor, gas masks, and gas mask accessories are final sale and cannot be returned.
Returns
Non-ammunition items may be returned within 30 days of purchase for a full refund or exchange. To be eligible, items must be:
- Unused and in original condition
- In the original packaging
- Accompanied by proof of purchase
Defective Items
Exceptions are made for defective merchandise. If you receive a product that is defective from the manufacturer, we will arrange for an exchange through the manufacturer or process a refund directly.
Non-Returnable Items
The following items cannot be returned under any circumstances (except for manufacturer defects):
- Ammunition of any caliber
- Body armor and protective equipment
- Gas masks and gas mask accessories
For these items, we recommend contacting the manufacturer directly for warranty inquiries.
How to Request a Return
Contact our customer service team to initiate a return:
- Phone: (833) 853-2666
- Email: CustomerService@ProArmory.com
- Hours: Monday - Friday, 9AM - 5PM EST
Please have your order number ready. We'll provide return instructions and authorization if applicable.

