Return Policy

What is Shop.ProArmory’s return policy?

At Shop.ProArmory.com, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to make the process as smooth as possible.

Eligibility for Returns

  1. Items must be returned within 60 days of receipt.
  2. Items must be unused, in their original packaging, and in the same condition that you received them.
  3. Certain items are non-returnable, including perishable goods, custom products, and gift cards.

How to Return an Item

  1. Contact our customer service team at support@shop.proarmory.com to initiate a return. Please provide your order number and reason for the return.
  2. Once your return is approved, you will receive a return authorization number (RMA) and detailed instructions on how to send back your item.
  3. Pack the item securely, including all original packaging, accessories, and documentation. Include the return authorization number inside the package.

Refunds

  1. Once we receive and inspect the returned item, we will notify you of the status of your refund.
  2. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 60 days.
  3. Please note that shipping costs are non-refundable. If you received free shipping on your order, the actual shipping costs will be deducted from your refund.